Human translation Secure document handling Managed review

Privacy

Privacy Policy

This page explains how quote request information is handled on spanishtoenglishtranslations.com.

Operator and purpose

SpanishToEnglishTranslations.com is operated by [LEGAL COMPANY NAME], [LEGAL FORM AND REGISTRATION NUMBER], with its registered address at [ADDRESS].

We collect contact and project details to review the requested Spanish-to-English translation, prepare a quote, answer service questions and coordinate translation work if you proceed.

Information collected

The quote form collects the contact and project details you choose to submit, such as your name, email address, phone number, document type, deadline, certification needs, and message.

Please do not type passport numbers, dates of birth, full ID numbers, medical details or other highly sensitive information into the first message unless it is necessary for the requested quote. Use secure upload when a document review is needed.

Data categories

Data categories can include contact details, project and quote details, consent records, upload metadata, private document objects when you upload files, communications, payment/order records if you buy, security logs and privacy-safe analytics.

How information is used

Information is used to review your request, prepare a quote, respond to questions, and coordinate translation work if you decide to proceed.

Marketing email

Service follow-up and promotional marketing are separated. Requested assessment results, quote reminders and delivery notices are used to support the translation request you started.

General tips, newsletters, cross-sell messages and partner promotions require optional marketing permission or another approved basis before sending. Marketing consent is unchecked by default and partner promotions require separate transparent permission.

Lead emails are not sold or shared for partner promotions by default. Marketing rules require legal review by recipient and jurisdiction before production marketing sends are enabled.

Marketing email policy version: 13.9. Legal review status: pending_legal_review.

Document handling

Documents are requested only when needed to confirm scope, page count, stamps, seals, handwriting, formatting, certification wording and delivery feasibility.

Uploaded customer documents are treated as restricted information. They are not stored at a public URL, and ordinary analytics must not receive document filenames, extracted text, uploaded file IDs, passport numbers, dates of birth or personal document identifiers.

Incident response

If an incident affects submitted information, the operating company assesses affected data, users, processors, locations and time window, then follows the approved legal and customer notification process where required.

Incident handling also includes containment, permission verification, recurrence monitoring and documented corrective actions.

Who may receive information

  • Operating company intake, support and operations staff who need the information for the requested service.
  • Approved translators and reviewers assigned to the project when a document review or order requires their work.
  • Secure hosting, storage, communications, CRM, payment and operational service providers used to run the requested service.

International processing

Information may be processed in the United States and other approved service-provider locations where staff, translators, reviewers or vendors support the requested translation service.

Retention

Retention periods require legal and operations approval. The site stores deletion dates or retention criteria for records where applicable.

  • Anonymous assessment data is short-lived or aggregated after expiry.
  • Unconverted quote-request details are kept for a limited sales follow-up period, then deleted unless another lawful basis applies.
  • Uploaded quote documents are kept for a short quote-review window and removed according to the stated retention schedule.
  • Paid-order source and output files are kept only for the approved operational, support and legal record period.
  • Analytics is retained in aggregate or deleted by policy and must not include document filenames, extracted text or personal document identifiers.

Data inventory and processors

Detailed data inventory and processor register are maintained internally outside the public website. This page summarizes the categories of information, recipients and retention criteria customers need before submitting a quote or file.

The internal register has an operational review interval of 90 days.

Cookies and updates

The cookie notice explains essential session cookies, analytics where used, vendor categories, purposes, durations and preference controls. Read the cookie notice.

This privacy policy may be updated when data handling, service providers, retention rules, legal requirements or contact routes change. The current notice version is recorded with quote submissions.

Privacy requests

You can request access, correction, deletion or objection where applicable. Use the contact route below and include enough information to identify the quote request, but do not include full identity-document numbers or document images in ordinary email.

Contact support or write to [email protected].

Notice and consent versions

Quote submissions record the service privacy notice version, document processing disclosure version, cross-border processing disclosure version and optional marketing consent version when applicable.

  • Privacy notice version: privacy-2026-07-13
  • Document processing disclosure version: document-processing-2026-07-13
  • Cross-border processing disclosure version: cross-border-2026-07-13
  • Marketing consent version: marketing-2026-07-13

Contact

Use the quote form for translation requests and the contact route for privacy-related questions or follow-up about submitted information.