Privacy Policy

Operator and purpose

SpanishToEnglishTranslations.com is operated by Spanish To English Translations, LLC.

We collect contact and project details to review the requested Spanish-to-English translation, prepare a quote, answer service questions and coordinate translation work if you proceed.

Information collected

The quote form collects the contact and project details you choose to submit, such as your name, email address, phone number, document type, deadline, certification needs, and message.

The short quote forms collect the email address you submit, the page where you submitted it, your consent choice, and your IP address. Earlier exit-offer requests remain in the same private lead records. We use the IP address for request security and abuse prevention; authorized staff can review it in the admin portal.

To measure how often visitors start a quote, we count one public page visit per browser session per day. The daily counter stores only an aggregate tally, without email addresses or IP addresses.

We use Microsoft Clarity on public pages to review page interactions, heatmaps and session recordings so we can improve the quote experience. Quote forms, email forms, upload areas and quote references are masked in Clarity; the private admin portal is not tracked. Clarity may use cookies or similar browser storage.

We use Deanonx, a third-party lead measurement service, on public pages. Its script sends a page visit with the page path and referrer to Deanonx. If you enter a valid email address in a website email field and leave that field or submit the form, the script sends that email address to Deanonx even if you do not submit a request. The connection may also reveal your IP address to Deanonx.

Please do not type passport numbers, dates of birth, full ID numbers, medical details or other highly sensitive information into the first message unless it is necessary for the requested quote. Use secure upload when a document review is needed.

Data categories

Data categories can include contact details, project and quote details, consent records, upload metadata, private document objects when you upload files, communications, payment/order records if you buy, security logs and privacy-safe analytics.

How information is used

Information is used to review your request, prepare a quote, respond to questions, and coordinate translation work if you decide to proceed.

Marketing email

Service follow-up and promotional marketing are separated. Requested assessment results, quote reminders and delivery notices are used to support the translation request you started.

General tips, newsletters, cross-sell messages and partner promotions require optional marketing permission or another approved basis before sending. Marketing consent is unchecked by default and partner promotions require separate transparent permission.

Lead emails are not sold or shared for partner promotions by default. Marketing rules require legal review by recipient and jurisdiction before production marketing sends are enabled.

Document handling

Documents are requested only when needed to confirm scope, page count, stamps, seals, handwriting, formatting, certification wording and delivery feasibility.

Uploaded customer documents are treated as restricted information. They are not stored at a public URL, and ordinary analytics must not receive document filenames, extracted text, uploaded file IDs, passport numbers, dates of birth or personal document identifiers.

Incident response

If an incident affects submitted information, the operating company assesses affected data, users, processors, locations and time window, then follows the approved legal and customer notification process where required.

Incident handling also includes containment, permission verification, recurrence monitoring and documented corrective actions.

Who may receive information

• Operating company intake, support and operations staff who need the information for the requested service.
• Approved translators and reviewers assigned to the project when a document review or order requires their work.
• Secure hosting, storage, communications, CRM, payment and operational service providers used to run the requested service.

International processing

Information may be processed in the United States and other approved service-provider locations where staff, translators, reviewers or vendors support the requested translation service.

Retention

The categories and retention criteria below explain how long we keep information used for quotes, document review and site measurement.

• Anonymous assessment data is short-lived or aggregated after expiry.
• Unconverted quote-request details are kept for a limited sales follow-up period, then deleted unless another lawful basis applies.
• Uploaded quote documents are kept for a short quote-review window and removed according to the stated retention schedule.
• Paid-order source and output files are kept only for the approved operational, support and legal record period.
• Analytics is retained in aggregate or deleted by policy and must not include document filenames, extracted text or personal document identifiers.

Data inventory and processors

Detailed data inventory and processor register are maintained internally outside the public website. This page summarizes the categories of information, recipients and retention criteria customers need before submitting a quote or file.

Cookies and updates

The cookie notice explains essential session cookies, analytics where used, vendor categories, purposes, durations and preference controls. Read the cookie notice.

This privacy policy may be updated when data handling, service providers, retention rules, legal requirements or contact routes change. The current notice version is recorded with quote submissions.

Privacy requests

You can request access, correction, deletion or objection where applicable. Use the contact route below and include enough information to identify the quote request, but do not include full identity-document numbers or document images in ordinary email.

Contact support or write to [email protected].

Notice and consent versions

Quote submissions record the service privacy notice version, document processing disclosure version, cross-border processing disclosure version and optional marketing consent version when applicable.

• Privacy notice version: privacy-2026-09-25
• Document processing disclosure version: document-processing-2026-07-13
• Cross-border processing disclosure version: cross-border-2026-07-13
• Marketing consent version: marketing-2026-07-13

Contact

Use the quote form for translation requests and the contact route for privacy-related questions or follow-up about submitted information.